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The importance of listening skills

By Martin Cole

As a coach, I know the importance of listening skills and the value of deep and active listening in particular. I know the importance of suspending judgment and I know how critical it is to remove ones own’s biases, interests and concerns from coaching conversations. Yet despite all that knowledge, I know there are times […]

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Performance appraisal: Growing grasses

Performance appraisals: How to position the feedback

By Martin Cole

Conducting performance appraisals can be one of the most challenging tasks for people managers. They are sometimes fraught with tension, largely because of the need to deliver mixed feedback – what went well and what could have gone better. In my experience, some people are fine with recognising that there are improvements they could make. […]

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impossible decisions

How to make an impossible decision

By Martin Cole

How to make apparently impossible decisions has troubled me enormously in the last few years as I have wrestled with some really tough choices relating to family, career and location. These kinds of decision are complex and stressful, with multiple factors for and against the various options. And, to be honest, I have often found […]

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tree in landscape: what is coaching

What is coaching?

By Martin Cole

Coaching.fm is dedicated to helping managers and leaders improve their leadership capabilities and build high performing teams and there is a strong focus, within these pages, on coaching as the best way to facilitate improvement and growth. So if I’m promoting coaching as the means by which we can best bring about development in people, […]

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